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About Us

Since 1973 Suburban Sports has been dedicated to providing you year round with a wide selection of superior ski and bicycle equipment designed to enrich your ski and riding experience!  Whether it’s that new road bike in January or new skis in July, we are here to help you get out and have fun.

The staff at Suburban Sports is made up of a group of dedicated full time employees who share your love of outdoor sports.  The staff is made up of members of the National Ski Patrol, certified Professional Ski Instructors, and NASTAR Racers.  We employ Certified Binding Technicians, Master Boot Fitters, bicycle racers, veteran mechanics, and experienced ski technicians. Suburban Sport has a highly competent staff familiar with the product they sell because they use the products they sell. We know sports and are ready to provide you with the best gear to follow your outdoor interests! Come visit the showroom at CT's premier ski and bike shop!

Suburban Sports
25 Webster Square Road
Berlin, CT 06037

860-829-8077 or Toll Free: 800-799-5927
admin@suburbansport.com

Directions: Click for an interactive map to our store

Store Hours:
Sunday:  12pm – 5pm
Monday:  10am – 8pm
Tuesday:  10am – 8pm
Wednesday:  10am – 8pm
Thursday:  10am – 8pm
Friday:  10am – 8pm
Saturday:  9am – 5pm

Shipping Information:

  • In most cases, we will ship items the next business day if not the same day.
  • Our Free Domestic Shipping for items over $50 does not apply to certain large items or for shipments to Alaska or Hawaii.
  • When ordering international orders, select "USPS Priority - non US" as your shipping option. The rate quoted is an estimate and may have to be modified.  Other than Canada, all international credit card transactions require manual review.
  • You will be notified before an item is shipped.
  • All Bicycle sales are final, and cannot be returned.
  • Closeout items cannot be returned.
  • If your product is damaged in shipment, contact shipper.
  • Notify us within ten days if any components are defective. Parts are guaranteed by manufacturers for one year.
  • Bicycle warranties require that bicycles must be assembled by a qualified individual.

 International Shipping via Bongo International:

As an Interntional shipping alternative, you might want to try a freight forwarder like Bongo International (http://www.bongous.com) They offer our international visitors the ability to make purchases from our website. Bongo International provides its customers with their very own US address (not a P.O. Box). This process saves international customers up to 82% off DHL’s international shipping rates. In order to take advantage of this process, you will need to sign up for one of Bongo International’s services. To find out more, visit http://www.bongous.com. Bongo is based in Connecticut as are we so that any items shipped to their location will incur a 6% sales tax. In event that an item is undeliverable for any reason, we will deduct return shipping costs from any refund.

Refund, Returns and Cancellation Policies:

We reserve the right to cancel any transaction at any time for any reason. We apologize for any discrepancies caused by typographical errors and reserve the right to correct them at any time. We are not obligated to sell items at mismarked prices. We make every effort to avoid these errors. Closeout items may NOT be returned. Non-closeout items returned in undamaged condition within 30 days will have credit issued to the buyer's credit card. Any initial shipping charges incurred by suburbanskiandbike.com will be deducted from the amount refunded.  All Bicycle sales are final, and cannot be returned.

Images of products may differ from items actually available. Orders placed for products that are no longer available will be cancelled.

 SuburbanSkiAndBike.com-Suburban Sports  - Meet the Staff


BruceBruce Abbott

Service Manager 

Employed at Suburban since 2004.  Involved in bike shops since 1993.  Avid Mountain biker/Snowboarder.  Skills Include: -Bike Fitting, -Sales, Any and all Bicycle repair, Custom bike specialist,  Ski Binding Tech, Ski tuning Tech. Hobbies: Making money, Avid Guitarist (Still looking for the guitar that comes with talent or the pick of a thousand truths). Novice Gardener.
 

Bruce in action

 

Scott McClain

Pro Sales Coordinator

Scott has been with Suburban since 2009 when Scott gave up the dream of starring in daytime soap operas.  The 2012/2013 ski season will mark Scott’s 20th year as a Professional Ski Instructor with PSIA (Professional Ski Instructors of America).  Scott as a Level 2 Alpine certified instructor is currently a Race Coach with the training Mount Southington Alpine Race Team where he coaches the Boys and Girls U10 Team.  Scott has also served on the education staff of the Mount Southington and Ski Sundown Ski Schools and has taught in Ohio.  Scott serves the professional skiing community here in the store by serving as our Pro Sales Coordinator.  Email Scott for any questions regarding pro pricing: scott@suburbansport.com  Skills Include:  Bike Fitting, Custom Boot Fitting, Modification, & Stance Alignment (Master Fit Certified).  Scott is also certified on our Fischer Vacuum Fit Station.

 

John Budd

Sales/Tech

John earned a BS in Marketing at Quinnipiac University and a US Army Veteran.  He served on the Ski Patrol in Garmisch, Germany and found time to do a little racing (see below).  He spent 33 years as the General Manager for Actions Sports and is well versed in sales of skis, bikes, and kayaks.  John has attened many ski and bike industry national and regional buying shows and exhibits as a buyer for skis, bikes and kayaks.  An accomplished bootfitter, John has worked for Suburban since 2008.  John has seen the evolution of ski gear over decades and is a big fan of the new offerings.  He is one of the few bootfitters in the northeast qualified to fit you for the Fischer Vacuum process boots.  When not spending time with wife Judith and their five grandchildren, John enjoys hiking the Appalachian Trail as a section hiker having completed most of the trail from Connecticut to Stratton, ME.

 

Pat Moore

Webmaster

With Suburban since 2006, Pat oversees online sales and is focused on prompt order filling and responsive customer service.  An avid skier and snowboarder he has spent the past seven years as NASTAR Coordinator and Pacesetter for Okemo Mountain.  In 2008 he became the first racer ever to be Age Group NASTAR National Champion in both Skiing and and Snowboarding at the same time. He is an eight time Age Group NASTAR National Champion in Snowboarding.  In an earlier life, Pat was an airborne weather observer in the Air Force, a college professor, TV Meteorologist, Sky Diving Jumpmaster with 2000+ jumps (3 time Florida State Champion), barefoot water skier and a competitive gymnast and diver. Pat is an award winning sports and travel photographer, pencil drawing artist, distance unicyclist, and proud grandfather!

 

Tyler Scheibenpflug

Sales/Tech

Tyler has been with Suburban since 2008.  He is a student at Lyndon State College majoring in Meteorology.  Planning to work in avalanche forecasting and mountain weather after graduating.  He also runs cross country for the college.  As an avid cyclist since a young age he now rides road, cross country and DH/Freeride and has dabbled in bike racing and triathlons.  In the winter Tyler enjoys skiing deep powder and has great experience in the backcountry of New England.  His skill include bike maintenance, ski tuning, bootfitting, and sales experience.